Overall I am extremely satisfied with my experience. However, they need to work on the business end of things. My private medical records were sent to my employer instead of my PCP. They were actually sent to a department we have on the St. Luke's campus, so my co-workers had access to my medical file which is a big HIPPA violation. No harm came of it but I did raise the concern with the hospital's compliance officer. My other negative interaction with the hospital was in the billing. My roommate's pharmacy charges were added to my bill. Again, I was able to challenge this, but my concern was that, as a nurse, I can interpret the billing. The average layman would never have caught the error.