I thought she was knowledgeable in her field. I asked questions and she answered them to my satisfaction. I didn't feel rushed or that she was uninterested in my frequent questions. She gave me some info to take home and read besides the "normal" paperwork she sends home. I have a follow up appt with her to make sure I'm on track with my eating habits which is something I need to work on to prepare for possible surgery (I'm not approved yet).